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Refund Policy – Family Tree Maker Support. Call Now!

We, at familytreemakersupport.com, accept refund requests by our customers, under certain terms and conditions. Please read our terms and condition before you use our services.

You will need to place a refund request for any subscription within 30 days of purchase of the subscription for family tree maker. Once we receive a request for the refund, processing may take 7-10 business days from the date of request.

FOLLOWING CHARGES WILL BE APPLICABLE FOR PROCESSING REFUNDS:

A request is made within 24 hours from the date of purchase, no cancellation charges would be applicable. If we have worked on a case and resolved your issues, Then a one-time service will be charged.

If You purchase the software. There will be no refund for the installed software. We can not resell software licenses to anyone else. So before you purchase any software, Please know this term.

A request is placed within 15 business days from the date of purchase of services. A cancellation charge of 50% of your invoice value would be deducted. And the rest amount will be credited back to the Payment card/Bank account used for making the purchase.

The request is placed after 15 business days from the date of purchase of services. A cancellation charge of 70% of the invoice value would be deducted. And the balance amount will be credited back to the Payment card/Bank account used for making the purchase.

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